Archive for the ‘Small Business issues’ Category

Security Metrics has been billing annual fees to my account for security scans that First Data has paid them for, and billed me for, for 2 years. Because of the timing on the double-pay, and the speed my life moves at, I didn’t catch them until about 10 days ago. If this has been happening to your business, large or small, and you also can’t get a refund (although both companies admit that I should not have been double-charged), and you would like to start a class action suit, please contact me via message here. Thank you.

UPDATE 2/23/11:  I received a refund from Security Metrics for 2 years double-billed security scans. I will however leave this post up,  in case other small business owners are wondering if they are ” seeing double” in their security billing. Yes, it does happen.

UPDATE 11/2/14: seems the great gouge was illegal but the refund from 12 years of overcharging by First Data hasn’t come yet and I am not expecting it.


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